Hotel Management

This beginner-friendly certification builds practical skills for entry-level roles across the hotel department triad—Front Office, Food & Beverage (F&B) Service, and Housekeeping—with supporting foundations in guest service, hygiene & safety, hospitality technology, and workplace professionalism. You’ll learn how hotels operate day-to-day, how departments coordinate to deliver seamless guest experiences, and how to carry out core tasks: handling reservations and check-ins, taking orders and serving, preparing rooms to brand standards, managing complaints, and using basic hotel software (PMS, POS). The course maps to Indian entry-level job expectations and references Indian standards and contexts (GST basics on bills, FSSAI hygiene basics, Indian menu/service styles, cultural etiquette, and interview readiness). Every module includes demos, checklists, SOPs, and short assessments. A capstone “Hotel Shift Simulation” ties it all together so you can show employers you’re job-ready from Day 1.